Sales behaviours and techniques
- Sales behaviours and techniques
- Who Should Attend?
- Course Objectives:
- Course Contents:
- Course Methodology:
Building a sales strategy.
The programme offers participants a complete sales training, preparing sales representatives in building their complete sales strategy, from first contact to closing the sale.
Duration: 3 Days
Participants: 6 – 12
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- Sales strategies
- My inner attitude
- Questioning techniques and active listening
- Introduction to verbal and non-verbal communication
- The 7 phases of selling
- Objections and excuses
- Strategies for the sales contract
- Persuasion – conclusion – follow-up support
- Special situations when dealing with customers