Personality based selling
Selling to different and difficult personalities.
Adapting yourself to the needs of the customers might become a challenge. How can you make sure you approach individuals based on their preferences?
Respecting the personal preferences, desires and motivations of customers leads to higher success and long term relationships.
Duration: 2 Days
Participants: 6 – 12
Contact us for more information
- My counselling/selling style
- Typologies of counselling/selling
- The first contact with a customer
- How to deal with different types of customers
- How to deal with objections and complaints
- My marketing strategy
Combines and connects theoretical input with intensive practical exercises and role training, supported by audio and video recordings for analysis if requested.