Consultative selling – ODIR®
Duration: 2 – 3 Days
Participants: 6 – 12
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Participants learn how to use the ODIR® model efficiently. They recognise customer needs more effectively and can develop these proficiently.
This sales strategy makes their selling skills transparent and measurable and guarantees more success as a bottom line.
- Recognition of the own behaviour patterns in the sales call
- Becoming acquainted with the ODIR® consulting & sales strategy (the four phases of success)
- Appropriate use of benefit statements and benefit presentations
- Handling customers according to their personality
- Handling objections
- Handling customer complaints
Short theory inputs followed by intensive practical exercises. Feedback/analysis of role plays supported by video or audio recordings.